Terms of service

Last updated: 03 May 2026
Website: www.photoshot.studio
Business: Caroline Signature

1. About these Terms

These Terms of Service apply when you access our website or purchase an AI photo session from us.

By placing an order, you agree to these Terms, our Return and Refund Policy, and any other policies shown on our website.

2. Our service

We create personalised AI-generated photo sessions using photos and information uploaded by the customer.

The final result may include digital portraits, styled photo sets, artistic images, social media images, or other AI-assisted visual content, depending on the package purchased.

Our service is digital only. No physical product is shipped.

3. Who can order

You must be at least 18 years old to place an order.

If you upload photos of another person, a child, partner, family member, client, or any third party, you confirm that you have the legal right and permission to use those photos for this service.

For photos of minors, the order must be placed by a parent or legal guardian.

4. Customer responsibilities

You agree to provide:

  • clear and suitable photos based on the provided instructions and examples;
  • accurate order information;
  • any style or package preferences before production starts;
  • only photos that you have the right to use.

You are responsible for the quality of the photos you upload. Poor-quality photos may affect the final result.

We may refuse or cancel an order if the uploaded photos are unsuitable, illegal, misleading, abusive, or violate the rights of another person.

5. Prohibited use

You may not use our service to create or request content that:

  • impersonates another person without permission;
  • is sexual, exploitative, abusive, hateful, or illegal;
  • involves minors in an inappropriate way;
  • is used for fraud, identity documents, deception, scams, defamation, harassment, or political manipulation;
  • violates copyright, privacy, image rights, or other rights of another person.

We reserve the right to refuse, suspend, or cancel any order that we believe violates these Terms.

6. AI-generated content disclosure

Our images are created or enhanced using artificial intelligence.

You understand that AI-generated images may not be exact photographs of reality. Results may vary depending on the uploaded photos, selected package, style, lighting, facial visibility, and technical limits of AI tools.

We do not guarantee perfect likeness, perfect realism, or identical results to reference examples.

7. Order process

An order is considered started once:

  • payment is completed; and
  • the required photos and order information are uploaded or sent to us.

After photos are uploaded, you request that we begin the personalised digital service immediately.

8. Delivery

We usually deliver orders within 1–5 days after receiving the required uploaded photos and information.

Delivery may take longer during high workload, technical issues, public holidays, or if we need additional information from you.

9. Revisions

Each order includes up to 3 revision requests, as described in our Return and Refund Policy.

Revision requests must be reasonable, specific, and related to the ordered package.

We may refuse revision requests that are vague, abusive, excessive, outside the original order, or technically impossible.

10. Prices and payment

Prices are shown on our website at the time of purchase.

Payment must be completed before production starts.

Prices may change at any time, but changes will not affect orders already paid for.

Taxes, VAT, payment fees, or currency conversion fees may apply depending on your location and payment method.

11. Refunds and cancellations

Refunds and cancellations are governed by our Return and Refund Policy.

In summary: you may request a refund before uploading your photos. After uploading your photos, the order becomes a personalised digital service and is no longer refundable, except where required by mandatory consumer law.

12. Rights to uploaded photos

You keep ownership of the photos you upload.

By uploading photos, you give us permission to use them only as needed to create, process, deliver, revise, and support your order.

We will not use your uploaded photos or final images for advertising, portfolio, social media, or public display unless you give us separate permission.

13. Rights to final images

After full payment, you may use the delivered final images for personal use and social media.

If your package includes commercial use rights, you may also use the final images for business, branding, marketing, or promotional purposes, subject to these Terms.

We do not guarantee that AI-generated images are eligible for copyright protection in every country.

We keep ownership of our website, branding, templates, prompts, editing methods, workflows, and other business materials.

14. Privacy and personal data

We process personal data, including uploaded photos, only as described in our Privacy Policy.

Because photos may identify a person, please only upload images that you are legally allowed to share with us.

15. Third-party tools

We may use secure third-party tools, software, payment processors, storage providers, or AI services to process orders and deliver the service.

We are not responsible for delays or errors caused by third-party systems outside our reasonable control.

16. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect losses, lost profits, loss of business, loss of opportunity, or damage caused by improper use of the final images.

Nothing in these Terms limits rights that cannot be limited under applicable consumer law.

17. Changes to these Terms

We may update these Terms from time to time.

The version that applies to your order is the version available on our website at the time of purchase.

18. Governing law

These Terms are governed by the laws of The Netherlands, without limiting any mandatory consumer rights that apply in the customer’s country of residence.